New Indoor Mapping technique has been used through CBP Processing
LocusLabs is a partner of the Department of Homeland Security (DHS) Science and Technology Directorate (S&T). They announced a real-time wayfinding and communication initiative that will help enhance the traveler experience during the international customs and security process.
Through the Silicon Valley Innovation Program, DHS S&T is investing in LocusLabs’ development of guidance software and valuable analytics technology for potential U.S. Customs and Border Protection (CBP) and Transportation Security Administration (TSA) applications.
Since 2015, LocusLabs has been digitally enabling smart buildings by providing global venues, enterprises, and brands a location platform to share, manage, and communicate information about their physical space. They have a unique toolset for location-based content management that allows airports to place virtual objects and indicators throughout their physical space, visible to passengers via mobile applications.
Due to their expansive airline and airport ecosystem which includes partnerships with American, United, Delta and Lufthansa, the company is an ideal partner for DHS S&T. Leveraging the LocusMaps indoor navigation platform already present in dozens of travel apps worldwide, international travelers could have access to a number of new capabilities:
Detailed Wait Times
As they go through CBP and TSA checkpoints, they will experience a more enhanced navigation, allowing them to better understand exactly how much time it will take them to get through the customs and security process so they can better plan their journey through the airport.
New Accessible routing: The app will now accommodate routes that are accessible for wheelchairs and persons with limited mobility.
CBP and TSA will have the ability to push messages directly to passenger smartphones as needed to communicate vital, contextual information, as it happens.
These new features will better serve the segment of international passengers with disabilities as well as provide the broader audience of passengers with more critical information to improve their day-of travel.
To further develop their technology for government application, the Department of Homeland Security Science and Technology Directorate has granted LocusLabs $199,100 for one phase of development, of a possible four phases.